Warrnambool Urgent Care Clinic

3 Banyan Street
Warrnambool, VIC 3280

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To make your visit smoother, consider coming in during the afternoon or evening, as mornings tend to be our busiest time. Please also keep in mind that our clinic closes at 9:30 pm daily. If you'd like to be seen on the same day, we recommend arriving earlier, as we may stop accepting new patients before closing time if we reach capacity. Thank you for your understanding.

Practitioners

  • Physical Consult (Nurse then Doctor)

    Practice Nurse

    Warrnambool Urgent Care: Your local option for urgent medical needs.

    Warrnambool Urgent Care Clinic provides efficient and compassionate care for non-life-threatening illnesses and injuries. We bridge the gap between your GP and the Emergency Department, offering a timely alternative when your health needs are urgent but not an emergency.

    We treat:

    • Sprains, strains, minor fractures
    • Infections (UTIs, skin)
    • Minor burns, cuts
    • Mild to moderate asthma
    • Allergic reactions
    • Fevers, headaches, and gastrointestinal issues

    Important:

    • We use a triage system to prioritize patients based on urgency.
    • HotDoc pre-registration does not guarantee a specific appointment time.
    • For emergencies, call 000 or go to the nearest Emergency Department.
    • For ongoing health concerns, please see your regular GP.
    • If you want advice about a minor issue, you can contact Nurse on Call (1300 60 60 24) or talk to a pharmacist.
    • For Non-Urgent case from the comfort of home try, the Victiorian Virtual Emergency Department. www.vved.org,au

    Please note the following:

    If your need is not urgent (such as updating an asthma plan, needing a medical certificate due to previous illness, back to work certificate or getting a repeat prescription for regular medication), covid positive or any chronic issue see your regular doctor.

    We are committed to serving the Warrnambool community with quality urgent care.

    Areas of interest:

    • Urgent Care

    Education:

    • Triage

    No appointments available

Warrnambool Urgent Care Clinic

Warrnambool Urgent Care Clinic or Warrnambool UCC, is primarily a walk-in urgent care clinic, we run our clinic similar to the Emergency Department in that we work on a triaging basis similar to the Australasian Triage Scale. We have recently changed to taking appointments in the afternoon periods but please remember if someone with a more urgent need walks in after you have arrived for your appointment time they will be seen first as per our policy guidelines. Please read the criteria guidelines below and present them to our clinic if appropriate.

We are no longer a respiratory clinic, so if you have tested positive to COVID-19, please utilize you regular GP services with a telehealth consult or visit the Victorian Virtual Emergency Department, VVED at www.vved.org,au.

The Warrnambool UCC is an urgent care clinic and we provide free medical treatment for injuries and illnesses. We are not a GP service. If you require a normal GP consultation please contact your regular family doctor.

Our doctors will treat conditions such as cuts requiring stitches, sprains, minor burns, rashes, ear, nose, and throat infections, other infections, and gastroenteritis.

The full list of urgent injuries or illnesses that we treat include: mild to moderate infections - fever - pain when urinating - suspected fractures and sprains - back and muscle pain - minor cuts, burns, and insect or animal bites - heartburn, vomiting, nausea - headaches, migraines, and brief fainting or fitting - constipation, diarrhoea, abdominal pain - allergies and rashes - mild to moderate asthma attacks, coughs, and other respiratory symptoms.

The Warrnambool UCC supports Warrnambool Base Hospital by treating urgent care cases in our rooms and leaving emergencies for the hospital emergency department. For an emergency or life-threatening condition, call Triple Zero.

Opening Hours

Shown in Melbourne time (AEDT/AEST)

Monday
9:30am—9:30pm
Tuesday
9:30am—9:30pm
Wednesday
9:30am—9:30pm
Thursday
9:30am—9:30pm
Friday
9:30am—9:30pm
Saturday
9:30am—9:30pm
Sunday
9:30am—9:30pm

Directions & Parking

Limited free on-premises parking Plenty of street-paid Parking available

Billing Policy

We are a free Bulk Billing clinic, with or without a Medicare Card.

Bulk Billing

Bulk Billing available to all patients with a valid Medicare card.

Facilities

  • Wheelchair Access
  • Pathology Nearby
  • Pharmacy Nearby
  • Radiology Nearby